FAQs

Is Knocknock free?

Are my items safe?

What should I do when my item is returned damaged?

What if my item is not returned?

What if my item is returned late?

What if I cannot return the item on time or I want to extend my rental period?

How to withdraw my money?

Are my data secured?

Is Knocknock GDRP compliant?

What does a verified profile mean? Why?

How to contact Knocknock?

Can I change my personal information?

What should I do when I pick up or handover the item?

What should I do when I return or receive the item?

Can I change the dates of my rental period?

Can I cancel my rental or buy request?

Can I modify my item details?

I forgot my password, What should I do?